Instructional Designer IT – Wegmans

Store Name: 100 Wegmans Market St, Rochester, NY
Address: 100 Wegmans Market St Rochester, NY 14624
Work Schedule: Full-time
Age Requirement: Must be 21 years or older.
Days/Hours Requirement: Mon – Friday 8 to 5

What is my job?

To design and deliver effective training solutions that meet Wegmans standards for Instructional Design and to recommend alternative performance interventions when appropriate, based on performance gap analysis.

How do I make a difference?

Ensuring High Quality Deliverables

  • Partner with project team as a subject matter expert to develop learning tools that utilize prescribed, well established instructional tactics and media options; manage multiple projects with moderate to complex scope
  • Create and document training material and communications for various business units that provide consistent results, and allow employees to be successful in their roles
  • Develop training solutions that effectively accomplish learning objectives, keeping in mind the environment, learner, and budget; make recommendations on the most effective training technique (online, instructor led, etc.)

Continuously Improving Results

  • Coordinate instructional analyses for projects, focusing on operational/procedural design and revisions; work with multiple subject matter experts to provide input and ensure accurate training content
  • Develop systems expertise to act as subject matter expert when necessary
  • Coordinate implementation plans and project roll out presentations for new or updated training
  • Maintain knowledge of industry trends and stay current on instructional design/performance intervention developments and tools
  • Define, monitor, and measure effectiveness of training
  • Facilitate instruction as needed

Living Who We Are

  • Support, encourage, and respect co-workers
  • Work with supervisor to set and achieve goals for professional development
  • Comply with Wegmans Policies and Work Rules, as well as federal and state laws
  • Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department

What skills, learnings, and experiences are required?

  • 2 or more years of experience creating and documenting training materials
  • Bachelor’s degree in Instructional Design, English, Communications, Human Resources, Education or related field
  • Experience writing User’s Guides or other software documentation
  • Ability to oversee and direct the efforts of other Training resources assigned to projects
  • Proficient in Articulate, Captivate, and Snag-It
  • Manger CRI/IMD Certification
  • Experience with job analysis, job aid construction, hands-on training, or instructor-led training
  • Experience as an instructor in a classroom training setting
  • Possess strong listening skills and hear many points of view without bias, asking clarifying questions to check for understanding
  • Use available resources to pursue goals and challenges with the intent of achieving results, striving for continued excellence and taking appropriate risks (Managing the 5 Measures)
  • Effectively deal with ambiguity, handling risk and uncertainty with comfort, maintaining effectiveness in the face of change and acting on decisions without having the total picture
  • Coming up with new, unique ideas using creative thinking while making connections among previously unrelated notions
  • Cross-functional collaboration: initiate dialogue around different points-of-view to find a common ground; lead interdepartmental teams, facilitating organizational consensus and creating synergies to arrive at the best business outcome
  • Use multiple resources to analyze data for abnormal findings, further investigating where warranted and identifying cause-effect relationships impacting the data
  • Practice process improvement, implements positive change and continuously looks for ways to improve work processes; separate and combine tasks into an effective workflow by maximizing resources and providing assistance when needed and supervise output ensuring high standards and quality are achieved
  • Advise others within the organization, as well as external business partners, using relevant knowledge and skills to ensure that sound business decisions are made
  • Use critical thinking to solve complex and difficult problems with effective solutions skillfully questioning multiple sources for answers, seeing the underlying and hidden problems and patterns beyond obvious symptoms to address root causes
  • Experience with project coordination, communicating goals and responsibilities to the team being sure to monitor performance against a project plan and effectively applying project controls. Include project stakeholders, team members, and subject matter experts in order to get things done
  • Experience with risk evaluation: proactively identifying areas of potential risk exposure, thoroughly analyzing the situation to ensure the financial investment of a solution makes sense and implementing cost-effective controls to mitigate risk

What skills, learning, and experiences are preferred and will set me apart?

  • Master’s degree in Instructional Design, English, Communications, Human Resources, Education, or related field
  • Working knowledge of Distribution, Manufacturing, and Corporate systems
  • IT project experience
  • Operations experience
  • Experience with learning management systems (KnowledgeNet)

Work environment

  • Work involves continuous interaction with co-workers in fast-paced environment
  • Work includes sitting for prolonged periods, along with repetitive hand and arm movements
  • Work requires frequent use of the telephone and computer
  • Responsible for moving and lifting an average of 1 – 5 pounds with a maximum weight lifted of 10 pounds occasionally
  • Occasional travel to various Wegmans locations


  • Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen physical and/or criminal background check
  • All Applicants will be screened; only those closely matching the job posting will be interviewed