Tech. Publications Writer – Upstate NY

Our customer is seeking a Technical Publications Writer in Upstate New York.

Position Summary

A Technical Publications Writer creates product and systems manuals and training documentation.


  • Research technical content related to O&M (Operation & Maintenance) manuals by collaborating with the Project Team, and interact with other departments to identify and collect specific data to be used in the creation of manuals, training, and technical documents.
  • Utilize departmental processes to complete various types of assignments.
  • Synthesize engineering documents and descriptions in concise, understandable explanations and develop accurate, detailed manuals to support hardware and software projects and products.
  • Perform and validate technical/maintenance procedures.
  • Edit and/or create technical illustrations.
  • Manage assignments and documentation submittals according to defined quality, cost, and delivery (QCD) requirements.
  • Work autonomously within tight deadlines to meet customer/project specific requirements while making independent decisions concerning work products.
  • Interact with the customer as required.
  • Follow ISO processes as required and maintain safety regulations.
  • Willing to travel up to 10%.


  • Bachelor’s Degree in related field.


  • Minimum of 1 – 2 years of solid experience developing O&M manuals and other technical documentation.
  • Proficiency using Microsoft Word, Excel, PowerPoint, and Visio, and Adobe Acrobat, FrameMaker, and Illustrator.
  • Experience documenting hardware and software functionality.
  • Ability to edit and create line drawings.
  • Experience developing instructional material.
  • Strong technical aptitude working with electromechanical- and/or microprocessor-based systems.
  • Ability to take direction.
  • Ability to work autonomously and deliver to tight deadlines.
  • Ability to make independent decisions.
  • Portfolio of work samples is required.
  • Applicants must be US Citizens or Permanent Residents, no VISA sponsorship.

Position offers competitive salaries, an excellent benefits package, and flexible work options, as well as a uniquely diverse and unified team of professionals.  Our customer has a history of recognizing your achievements and excellent performance through various performance incentive, recognition and reward programs.