Technical Publications Writer – ALSTOM – Rochester

Technical Publications WriterROC001AF

ALSTOM has an opening for a Technical Publications Writer in its Rochester, NY, location. As a Technical Publications Writer, you will be creating product and systems manuals and training documentation.

Job Responsibilities

  • Research technical content related to O&M (Operation & Maintenance) manuals by collaborating with the Project Team, and interact with other departments to identify and collect specific data to be used in the creation of manuals, training, and technical documents. Follow departmental processes to complete various types of assignments.
  • Synthesize engineering documents and descriptions in concise, understandable explanations and develop accurate, detailed manuals to support hardware and software projects and products.
  • Perform and validate technical/maintenance procedures.
  • Edit and/or create technical illustrations.
  • Revise manuals based on internal and customer review comments.
  • Manage assignments and documentation submittals according to defined quality, cost, and delivery (QCD) requirements.
  • Work autonomously within tight deadlines to meet customer/project specific requirements while making independent decisions concerning work products.
  • Interact with the customer as required.
  • Follow ISO processes as required and maintain safety regulations.
  • Willing to travel up to 10%.
  • Bachelor’s Degree in related field.
  • Minimum of 1 – 2 years of solid experience developing O&M manuals and other technical documentation.
  • Proficiency using Microsoft Word, Excel, PowerPoint, and Visio, and Adobe Acrobat, FrameMaker, and Illustrator.
  • Experience documenting hardware and software functionality.
  • Ability to edit and create line drawings.
  • Experience developing instructional material.
  • Strong technical aptitude working with electromechanical- and/or microprocessor-based systems.
  • Ability to take direction.
  • Ability to work autonomously and deliver to tight deadlines.
  • Ability to make independent decisions.
  • Portfolio of work samples is required.

Applicants must be US Citizens or Permanent Residents, no Visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Alstom is a drug-free workplace.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Accommodations for Applicants with Disabilities

Alstom provides reasonable accommodations and/or assistance to applicants with disabilities and disabled veterans (including but not limited to other protected veterans and individuals with known physical and mental limitations).  If you need a reasonable accommodation/assistance for any part of the application and/or hiring process, please contact Alstom’s Recruiting Department at (please use “Accommodation Request” as the subject line) or call us at  860-285-3194.  A Recruitment team member (available between 8:00 am – 5:00pm eastern time zone) will respond to all requests within three (3) business days to provide assistance and/or the information being sought.  Hard of hearing or deaf individuals may contact Alstom Recruiting by utilizing the “711 dialing code for access to Telecommunications Relay Services (TRS)” to contact Alstom’s Recruiting Department at 860-285-3194.


Regulatory Requirements

Primary Location



NAM | Transport Information Solution