Technical Writer, Mueller Reports – Buffalo, NY

Job Description:

The technical writer drives the creation of a documentation methodology and framework and maintains proper methodology for purposes of consistency and efficiency. This role prepares and/ or maintains documentation pertaining to programming, systems operation and user documentation. This position translates business specifications into user documentation. The technical writer plans, writes and maintains systems and user support documentation efforts, including online help screen. This position is familiar with a variety of the field’s concepts, practices and procedures. A wide degree of creativity and latitude is expected.


  • Create documentation methodology and framework.
  • Document core product and customer solution-specific code.
  • Create document flow diagrams.
  • Document programming methodologies and toolkit use.
  • Develop and maintain user-training materials.
  • Document training curricula.
  • Develop on-line help screens.
  • Analyze documents to maintain continuity of style of content
  • Manage updates and revisions to technical literature


  • Proven experience working in a technical writing position
  • Excellent written and verbal communication skills
  • Proficiency in MS Office
  • Strong attention to detail
  • Able to write in explanatory and procedural styles for multiple audiences
  • Skilled at prioritization and multi-tasking
  • Production of video documentation and training is a plus.

Starting Pay:

  • Commensurate With Experience

Job Type: Full-time