Technical Writer, Oneida Technical Solutions, Verona NY

Researches, outlines and writes end-user documentation including user manuals, technical documents, online help and infrastructure documentation.
Collects and organizes information required for preparation of user manuals, training materials, installation guides, proposals, and other deliverables. Edits functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables or information security related documents.
Translates technical information into clear, concise documents appropriate for various target audiences. Participates in functional design work sessions. Interviews SMEs, reviews existing documentation and gleans information from the system being documented. Understands the requirements for features being documented, including target audience. May create graphics that aid the target audience in understanding the documented material.
Designs and writes documentation on selected media.
Ensures all documentation is delivered according to specified guidelines. Proofreads documents for accuracy. Works with technical resources to improve document quality and usability. Corrects documentation defects. Follows documentation project through to completion, including signoff, production and archival.