Technical Writer/Documentation Specialist, Rochester NY or Bethesda MD (New York Technology Partners)

Job Description:

The Documentation Specialist role is a critical component of the Product Strategy and Design team, tasked to ensure that the mission-critical platforms and solutions offered by MediSked, LLC contain documentation to help exceed industry standards for leading-edge features, design, performance, availability, and security. This role supports the Software Development Life Cycle, technical writing for design of features, modules, and assisting in improvement of quality and market supportability through documentation.


  • On this team, you will have the opportunity to help develop cutting-edge content to guide internal and customer teams
  • You will partner with colleagues in other disciplines (Product Strategy and Design, Compliance, Engineering) to develop technical guidance for software as a service platforms as well as third-party interface specifications
  • Content may include articles, manuals, diagrams, videos, worksheets, or other planning tools or resources
  • You will have the opportunity to build out and validate solutions in a test environment
  • Perform other functions as required


  • Experience developing customer-facing content and technical writing
  • Experience documenting solutions based on Microsoft technology to include: .NET(ASP, C#, VB), MVC, SQL Server/Data Warehouse/Business Intelligence, Web Services, Windows Server 2008R2, Active Directory, and IIS 7
  • Experience documenting enterprise software solutions is required and experience in implementing clinical systems is a plus
  • Experience creating visual content, such as technical diagrams
  • Experience with software prototyping tools such as Invision and/or Balsamiq
  • Experience with documenting standards including HL7 and x12 EDI is a plus
  • Bachelor’s degree
  • Desire to improve people’s lives and reduce costs through the use of cutting-edge software innovation
  • Ability and passion to research and learn new technologies and stay on the cutting edge of technology
  • Strong written and verbal communication skills with both technical and non-technical audiences
  • Ability to make informed decisions independently
  • Proven public speaking skills and ability to conduct remote meetings

Work Environment:

  • Ability to succeed in a fast-paced, high-intensity environment
  • Ability to travel nationwide, up to 25%

Jason Green
New York Technology Partners – Rochester
332 Jefferson Rd
Rochester, NY 14623

Tel:   (585) 300-4720 Ext 7012
Fax: (201) 474-8533