UX Research & Strategy Lead, UP Staffing – Rochester, NY

Job Summary


  • This individual will conduct UX research, not execute UX design.
  • Typical day:
    • Conducting surveys, focus groups, 1:1 interviews, usability tests, documenting notes, generate perso
      nas and use cases
    • Conducting usability research/studies, create personas, digital analytics
    • We are responsible for driving the digital strategic path and approach for our organization. It is a fast-paced, creative and highly visible team.


  • This is a Mid-level position
  • Will work closely with their current UX resource and to review design.
  • Will help conduct internal and external interviews to help research and document how they are currently doing it.
  • Healthcare background would be helpful
  • Bachelor’s degree in computer science, human computer interaction, business administration, marketing research or related field with a minimum of five years total experience with digital usability analysis and strategy;
  • Must have at least five years’ experience in web/mobile usability and at least two years’ experience with email, social and SMS.
  • Must have experience in leading projects with an emphasis on formulating strategic planning and evaluating current state against long term road-map/goals.

Job Type: Contract

Salary: $40.00 to $46.00 /hour

Required education:

  • Bachelor’s

Required experience:

  • Healthcare: 1 year
  • Leading formulating strategic planning: 1 year
  • UX Research: 3 years
  • web/mobile usability: 5 years